060: Dominos: We’re Sorry Our Pizza Sucks

In 2009, Dominos suffered a major blow when a series of five viral videos were uploaded to Youtube showing a male employee at a Domino’s Pizza chain in North Carolina contaminating ingredients with his body while a female narrates that items with those ingredients will go out to customers. Immediately the media went crazy and people were rightfully disgusted and Dominos lost revenue and the brands stock was trading at less than $10 per share! But, CEO Patrick Doyle had a plan to turn it around.